Customer Service Specialist with French

Customer Service Specialist with French

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands — and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.


  • Responsible for the operational tasks of Logistic Claims processes
  • Solving claims tickets accurately and efficiently to achieve the fixed service level target
  • Deliver different order to cash processes KPI’s
  • Cooperate with local Customer Service organizations, warehousing, distribution and transportation
  • Ensure Logistic Claims processes are done in compliance with related financial controls
  • Implement improvements to current processes
  • Involvement in projects related to Logistic Claims area
  • Ensure efficient customer service processes

Minimum qualifications:

  • Good knowledge of French and English (min. B2)
  • Good communication skills
  • Previous experience in a multinational company
  • Knowledge of MS Office at an intermediate level
  • Knowledge of the SAP system - nice to have

What we can offer:

  • Stable job offers - employment contract
  • Free access to our award-winning learning platform
  • Possibility of submitting a request for Private Medical services with Luxmed,
  • Possibility of submitting the request for group life insurance (covered by Genpact)
  • Possibility of submitting the request for Benefit Multisport (co-financed)
  • Additional holidays dependent on your tenure in the Company - up to 4 days per year
Kindly please see our Privacy Notice for Employment Candidates:

Podobne oferty

27 Września 2022

Przedsiębiorstwo: Techem Techniki Pomiarowe Sp. z o.o.

Miejsce pracy: śląskie / Katowice

Zatrudnienie od 01.11.2022r. Główne zadania: Kompleksowa obsługa klienta w zakresie świadczonych usług ( rozliczeń, odczytów i serwisu) Telefoniczne wsparcie klienta Ewidencjonowanie prowadzonej z klientem komunikacji tj. telefony przychodzące, e-maile,...

Więcej informacji
23 Września 2022

Przedsiębiorstwo: Genpact PL

Miejsce pracy: śląskie / Katowice

Responsibilities: Accountability (Deliverable Outputs): Provide requested services to customers as a part of Service Catalogue Review and provide information about the situation of their orders, deliveries and invoices data Monitor customer compliance to agreed...

Więcej informacji
16 Września 2022

Przedsiębiorstwo: Genpact PL

Miejsce pracy: śląskie / Katowice

Responsibilities: Front office operations support, exception management, investigation/ resolve system errors, complaints and collect Customer surveys (NPS) Allocate tasks to internal teams as per requested by the customer Lead system stop and provide approval as per...

Więcej informacji