Technical customer support specialist with Dutch

Technical customer support specialist with Dutch
Katowice
Responsibilities: 
  • Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
  • Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs.
  • Assist customers in resolving technical problems with devices
  • Collaborate with service engineers for technical support
Requirements:
  • Knowledge of Dutch at a communicative level (min. B2+)
  • Knowledge of English to understand the content of the training (min. B1+)
  • Minimum 6 months of experience in customer service
  • Higher education 
  • Interest in new technologies
We offer:
  • Employment based on employment contract
  • Work in a modern and comfortable office in the center of Katowice
  • Shift work from Monday to Friday (working hours: 10:00-19:00)
  • Comprehensive 5-week training (fully paid) preparing you for the job
  • Relocation support
  • Multisport Card, Private Medical Healthcare, Life Insurance, MyBenefit
  • Possibility to refer a friend
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

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